Payments

Get paid every way India pays

UPI, cards, netbanking, wallets and cash on delivery, all on one checkout. Every payment shows up in your dashboard the moment it happens.

COD on every plan Online payments from Starter No developer needed
Payment methods

Every way your customers pay

Give buyers the option they trust, and you'll lose fewer orders at checkout. Online payments run through gateways like Razorpay.

UPI

Customers pay in seconds from any UPI app on their phone.

From Starter

Cards

Debit and credit cards, for customers who prefer to pay by card.

From Starter

Netbanking

Pay straight from the bank account they already use.

From Starter

Wallets

Popular wallets supported by your payment gateway.

From Starter

Cash on delivery

Pay at the door, with a risk check before you ship.

Every plan

Payments are built into Submerce. No separate gateway hunt, no plugins and no code to write.

How money flows

From "Pay now" to your bank, step by step

No guesswork. You always know which orders are paid, which are COD and which are refunded.

  1. Step 1

    Customer pays

    They pick UPI, card, netbanking, a wallet or cash on delivery at checkout.

  2. Step 2

    Order confirmed, live

    The order and its payment status appear in your dashboard straight away, with an alert.

  3. Step 3

    You pack and ship

    Paid, pending or COD is clear on every order, so your team ships the right ones first.

  4. Step 4

    Money reaches your bank

    For online payments, your gateway (like Razorpay) settles the money to your bank account.

A parcel on a glowing platform with a shield check above it and rupee coins beside it
Cash on delivery

COD, done right

Many Indian shoppers still like to pay at the door. Submerce helps you say yes to COD without losing money on parcels that come back.

  • COD risk checks. Spot risky cash-on-delivery orders before you ship, and decide what to do.
  • Amount to collect on every order. Your team and the courier always know the exact amount.
  • Mark COD collected. Once the cash comes in, mark it, and your books stay clean.
  • On every plan. Even the Free plan takes COD orders.
Refunds and store credit

When things go wrong, keep the customer

Refunds, returns and store credit live in the same dashboard as your orders. Nothing to set up separately.

Refunds

Refund an order and it shows as refunded everywhere, so your team never double-pays.

Store credit

Offer credit instead of cash back. The money stays in your store for the next order.

Gift cards

Sell gift cards for festivals and birthdays. Customers spend them at your checkout.

Returns and exchanges

Approve a return, swap a size or give store credit, and restock the item automatically.

GST credit notes

Refunds come with a GST-ready credit note, so your accounts stay correct.

Live payment alerts

Know the moment a payment comes in, from your phone or your desk.

Everything inside

No gateway hunt. No developer. No extra apps.

Payments come built into your Submerce store, explained step by step in your dashboard.

UPI Cards Netbanking Wallets Cash on delivery Razorpay and other gateways Payment links GST invoices
Which plan includes what

COD on every plan. Online payments from Starter.

Most stores start on Starter: it turns on UPI, cards, netbanking and wallets for about ₹33 a day.

Free
₹0 /month
Free forever
Payments
  • Cash on delivery
  • GST-ready invoices
  • No UPI, cards or wallets
See Free
Starter Best to start
₹999 /month
About ₹33 a day
Everything in Free, plus
  • UPI, cards, netbanking and wallets
  • Your own domain (yourstore.in)
Start on Starter
Growth
₹2,499 /month
Billed monthly
Everything in Starter, plus
  • Discounts and affiliates
  • Merce AI drafts customer replies
  • Unlimited products
Compare Growth
Pro
₹6,999 /month
Billed monthly
Everything in Growth, plus
  • API and webhooks
  • Advanced reports
  • Priority support
Compare Pro
Prices are per month.Compare every feature
Payments FAQ

Questions about getting paid

Which plan do I need to accept UPI?

Starter. It adds UPI, cards, netbanking and wallets to your checkout for ₹999 a month. The Free plan takes cash on delivery only.

Do I need a developer to set up payments?

No. Online payments run through gateways like Razorpay and are built into Submerce. Guided setup and the Submerce team help you switch them on.

When does the money reach my bank?

For online payments, your payment gateway settles the money to your bank account on its own schedule. For COD, the courier collects the cash and you mark it as collected in Submerce.

How do COD risk checks work?

Before you ship a cash-on-delivery order, Submerce flags orders that look risky. You can then call the customer, ask for prepayment or ship as normal. It helps cut down parcels that come back (RTO).

Can I send a payment link on WhatsApp?

Yes. Create a draft order, then send the payment link to your customer on WhatsApp. Once they pay, the order updates in your dashboard.

How do refunds and store credit work?

Mark an order as refunded, or give store credit instead. A GST-ready credit note is created, and store credit can be used on the customer's next order.

Launching soon

Start taking UPI and card payments on Starter

₹999 a month for online payments, COD, your own domain and help from the Submerce team.