Contact
Contact us
Questions about Submerce, your plan, billing, a cancellation or a refund? Email us or call during support hours.
Support hours
Monday to Saturday
10 am to 7 pm IST
Postal address
Kolkata, West Bengal 700154, India
Grievance Officer
Grievance Officer, Submerce · hello@submerce.in
For complaints about Submerce or about how we handle personal data. See our Privacy Policy.
Bought from a store on Submerce?
Each store sells its own goods. Please contact that store directly about your order, delivery, returns or refunds.
Billing and refunds
How cancellations and refunds of Submerce plans work: Cancellation and Refund Policy.
Never share card numbers, bank passwords, UPI PINs or OTPs with us. Card and bank details are handled by the payment partner and are not stored by Submerce.